Terms and Conditions

Terms and Conditions for Hire Items

A fee of $195.00 applies for complete set up of tables and dismantle the next day.
Items are able to be picked up, however if you require delivery there is a Fee of $25.00.
If requiring extra place settings for any of the packages a charge of $6.80 per person applies.

A non refundable deposit of 25% of the total price of hire items, plus the bond will secure your booking.  The rest of the amount can be paid in instalments or in one final payment.  The final payment is to be paid by at least 14 days prior to the function unless by alternative arrangement.
The Set up fee is payable upon booking as is payment for any items that need to be ordered.
A bond of $100.00 applies to all bookings and will be refunded within 7 working days after your Function upon satisfactory return of Hire Items.
Delivery fee to be paid with the final payment.
Payment is via Cash, Cheque or Bank Deposit.  Full payment needs to be done at least 2 weeks prior to function and cheque will not be accepted on the day of pick up.  Cheques need to have cleared before items can be picked up or dropped off to you.

Candles are able to be used with the hire of Table runners and Tablecloths, however they must be in an appropriate holder for their use.  Hirers who return items with candle wax that is unable to be removed from items will automatically have their bond with held to cover damage. 

The bond will be with held and used to cover any of the follow damages:  Items returned with burn marks or holes, rips/tears in fabric, unremovable candle wax or stains.  There is no laundry fee applicable but if items are returned in unsatisfactory condition i.e left over food items wrapped in the tablecloth a laundry fee will be charged or the bond used to cover the laundering fee.  If items are returned damaged and the bond does not cover the damage, the hirer will be charged for the extra fees.  These will need to be paid to Table Cre8ions within 7 working days or as otherwise agreed.

All items remain the property of Table Cre8ions and all care will be taken whilst in the hirers possession.  Items may not be used in any way other than stated in the hire agreement.  Items missing upon return will incur a replacment fee.  If this is above the amount of the bond the hirer will be billed for the extra charges.  This will need to be paid within 7 working days or as otherwise agreed.  Replacment fees are stated below.

Replacement Fees:

Lycra Chair Covers:  $25.00 each       Universal Chair Covers:  $35.00 each        Folding Chair Covers:  $20.00 each

Round Tablecloths:  $40.00 each     Rectangle Tablecloths Small:  $35.00    Rectangle Tablecloths Large:  $40.00 each

Tableskirts, All sizes:  $110.00 each

Table Runners:  $10.00 each       Chair Sashes Organza:  $4.00 each      Chair Sashes Satin:  $6.00 each

Table Overlays:  $15.00 each

Vases:  Price will be given per vase if replacement needed

 

There is also a variety of items for purchase in my showroom and via catalogue.

Terms and conditions for Items Purchased through Table Cre8ions:

Returns Policy

A full refund will be provided to any goods returned to Table Cre8ions, unopened in their original packaging and within 30 days. Shipping expenses, in both directions, are not refundable.

If the goods you receive are faulty, we will replace those goods if they are returned to us within 30 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.

After 30 days returns and refunds are subject to manufacturers warranty.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Items do need to be ordered and if not in stock may take 7-10 working days for delivery.  Please allow for this time when ordering.